Refund Policy

At ScriptEdge, we stand behind the quality of our training. This Refund Policy outlines the money-back guarantees available on our digital courses, the eligibility criteria, and how to request a refund. By purchasing a course, you agree to the terms below.

Money-Back Guarantees

We offer implementation-based money-back guarantees on both of our courses. A refund is only available if you have genuinely attempted to implement the training during the evaluation period. This protects the integrity of our program and ensures refunds go to students who gave the material a real, good-faith effort.

Silver Mine — 7-Day Money-Back Guarantee

• Evaluation period: 7 calendar days from the date of purchase.
• Eligibility: you must provide proof of a genuine implementation attempt during the 7-day window, such as a completed Day-1 checklist or equivalent evidence of working through the core framework.
• Refund amount: 100% of the course fee, excluding any payment gateway charges that Razorpay does not refund to us.

Gold Mine — 15-Day Money-Back Guarantee

• Evaluation period: 15 calendar days from the date of purchase.
• Eligibility: you must provide proof of a genuine implementation attempt during the 15-day window, such as a completed Day-1 checklist, attendance at live deal-breakdown sessions, or equivalent evidence of working through the playbook.
• Refund amount: 100% of the course fee, excluding any payment gateway charges that Razorpay does not refund to us.

What Counts as a Genuine Implementation Attempt

A refund is not automatic. To qualify, you must demonstrate that you actively engaged with the course material during the evaluation period. Acceptable proof includes, but is not limited to:

• A completed Day-1 checklist or onboarding worksheet.
• Notes, drafts, or screenshots showing you applied the closing framework.
• Records of outreach attempts or deal-preparation work.
• Attendance records or participation in live sessions (Gold Mine).
• Any other reasonable evidence that you made a good-faith effort to implement the training.

We reserve the right to request additional evidence before approving a refund. Refunds requested without any proof of implementation will not be eligible.

How to Request a Refund

To request a refund, follow these steps:

1. Email us at ScriptEdgecare@gmail.com within your evaluation period (7 days for Silver Mine, 15 days for Gold Mine).
2. Include your full name, registered email, order ID, the course name, and a brief reason for the refund request.
3. Attach proof of your genuine implementation attempt (see the section above).
4. Our team will review your request and respond within 2–3 business days.

You may also reach us on WhatsApp at +91 97975 49665 to follow up on your request, but the official refund request must be sent by email for our records.

Processing Time

Once a refund is approved, the amount will be refunded to your original payment method through Razorpay. Refunds typically take 5–7 business days to reflect in your account, depending on your bank or card issuer. Any payment gateway charges that Razorpay does not refund to us are non-refundable and may be deducted from the refund amount.

Non-Refundable Cases

The following situations are not eligible for a refund:

• Requests made after the evaluation period has ended.
• Requests without any proof of a genuine implementation attempt.
• Cases of abuse, chargeback fraud, or duplicate refund requests for the same order.
• Access revocation due to violation of our Terms & Conditions (see Terms & Conditions).

Cancellation of Access

When a refund is processed, your access to the course materials, community, and any associated benefits will be revoked immediately. You agree not to retain, copy, or redistribute any course content after a refund.

Changes to This Policy

We may update this Refund Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Refund requests are governed by the policy in effect at the time of your purchase.

Contact Us

If you have any questions about this Refund Policy, please contact us:

• Email: ScriptEdgecare@gmail.com
• WhatsApp: +91 97975 49665
• Address: Gopalpura, Chadoora, District Budgam, Jammu & Kashmir, India – 191113