Privacy Policy

This Privacy Policy explains how ScriptEdge (“we”, “us”, or“our”) collects, uses, stores, and protects your personal information when you visit our website, purchase our courses, or contact our team. By using our services, you consent to the practices described in this policy.

Business Details

• Business Name: ScriptEdge
• Founder: Mudasir Rashid
• Business Address: Gopalpura, Chadoora, District Budgam, Jammu & Kashmir, India – 191113
• Support Email: ScriptEdgecare@gmail.com
• GST: To be updated

Information We Collect

We collect only the information necessary to deliver our courses, process payments, and provide support. The types of information we may collect include:

• Personal information: your name, email address, phone number, and WhatsApp number when you enroll in a course, subscribe to our updates, or contact us.
• Payment information: when you purchase a course, payment is processed securely through Razorpay. We do not store your full card number, CVV, or net-banking credentials on our servers. Razorpay may share limited transaction metadata (such as payment status and order ID) with us for order fulfilment.
• Usage data: information about how you interact with our website, including pages visited, time spent, referral source, and device/browser information, collected through cookies and analytics tools.
• Communications: any emails, WhatsApp messages, or support tickets you send to us, which we retain to resolve queries and improve our service.

How We Use Your Information

We use the information we collect for the following purposes:

• To enrol you in the correct course and grant access to course materials.
• To process and confirm payments through Razorpay.
• To provide customer support and respond to your queries.
• To send important updates about your course, account, or policy changes.
• To analyse website usage and improve our content and user experience.
• To comply with applicable legal and regulatory obligations in India.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Storage & Security

Your personal information is stored on secure servers and handled using industry-standard safeguards. Payment data is processed by Razorpay, which is PCI-DSS compliant, and we never receive or store your full card or banking credentials. Access to your personal data is restricted to authorised team members who require it to deliver our services.

While we strive to protect your information, no method of transmission or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to safeguard your data.

Your Rights

As a user, you have the following rights regarding your personal data:

• Access: you may request a copy of the personal information we hold about you.
• Correction: you may ask us to correct any inaccurate or incomplete information.
• Deletion: you may request that we delete your personal information, subject to legal or contractual obligations.
• Opt-out: you may unsubscribe from marketing emails and disable non-essential cookies at any time.
• Withdraw consent: you may withdraw consent to data processing at any time, where applicable.

To exercise any of these rights, email us at ScriptEdgecare@gmail.com.

Cookies

We use cookies and similar technologies to operate our website, analyse traffic, and deliver a better experience. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings, though some features of our site may not function properly without them. For full details, please read our Cookie Policy.

Third-Party Services

We rely on trusted third-party services to operate our business. These providers may collect and process your information in accordance with their own privacy policies:

• Razorpay: processes all course payments securely. See Razorpay’s Privacy Policy.
• Google Analytics: helps us understand website usage and improve our content. See Google’s Privacy Policy.
• Meta Pixel: used for marketing analytics and ad measurement on Facebook and Instagram. See Meta’s Privacy Policy.

We do not control these third parties and are not responsible for how they handle your data once you leave our website.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Course enrolment and transaction records are typically retained for the duration of your access plus a reasonable period for legal compliance.

Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children. If you believe a minor has provided us with personal data, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

• Email: ScriptEdgecare@gmail.com
• WhatsApp: +91 97975 49665
• Address: Gopalpura, Chadoora, District Budgam, Jammu & Kashmir, India – 191113